Shipping Policy

 

We make your shopping experience hassle-free 365 days of the year.

You are in good hands with ZebraVirginHair.com. We have been in business for over 6 years.

P.S. – Did you know that you are covered with our 100% satisfaction guarantee. This means that your purchase is 100% risk-free; If for any reason, you do not like the hair that we send you, just ship it back within 30 days. Qualifications for returns are below. 

By shopping with us, you can expect the following:

  • 1. Free shipping: Free ground shipping on ALL orders. This only applies to the continental U.S.A. Our virgin hair weave takes on average 3 to 6 business days to be delivered.  If you need your items in a hurry you can pay an extra fee for express shipping 1-2 day or 2-3 day priority shipping. Please note we ship out Monday through Friday.
  • 2. Free exchanges: Do you need a different size, color, or length?  Simply return the item you purchased and we will ship your exchange item free of charge.
  • 3. Easy Returns: If you would like to return the product you purchased, please do so within 30 days from the day of purchase. All straight returns will be charged a fee of $10 (No shipping fee will be applied to exchange orders).
  • 4. Secure site To ensure top-notch security, our website uses 256-bit secure socket layer (SSL) encryption.  This encryption keeps your name, address, and credit card secure from theft.  Our site is also monitored 24/7 to make sure it is always safe for our customers to shop.
  • 5. Signature Required for purchases over $200– To protect you and your package, we require a signature at delivery for all new customer deliveries to make sure you receive your package and reduce incidences of theft or packages getting lost.